PRIVACY POLICY
&
DATA PRACTICES

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information through our website, advising services, forms, communications, shared folders, payment and scheduling systems, newsletters, artificial intelligence-assisted tools, and other platforms used to operate our business.

 

By using our website, submitting information, subscribing to communications, purchasing or participating in a service, or otherwise interacting with Mrs. Orris PSEA, you acknowledge the data practices described in this Privacy Policy.

 

This Privacy Policy should be read together with our Terms of Service, Payment, Cancellation & Refund Policy.

 

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information collected through:

• The Mrs. Orris PSEA website;

• Contact, consultation, enrollment, intake, and pre-session forms;

• Individual advising sessions, bundles, workshops, and asynchronous review services;

• Email, telephone, text message, videoconferencing, and other communications;

• Shared Google Drive folders, College Application Trackers, assignments, meeting reports, and advising records;

• Newsletter subscriptions and marketing communications;

• Appointment-scheduling and calendar platforms;

• Payment links, invoices, and payment processors;

• Website cookies, analytics, pixels, and similar technologies;

• Artificial intelligence-assisted and other technology tools used to support our services; and

• Other interactions connected to our educational advising practice.

 

This Privacy Policy does not control the independent privacy practices of colleges, universities, application platforms, testing organizations, scholarship providers, financial-aid platforms, government agencies, or other third-party websites and services. Those organizations maintain their own privacy policies and terms.

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Mrs. Orris PSEA is responsible for determining how personal information collected directly through its business and services is used and maintained, subject to applicable law and the terms governing any third-party platform.

 

2. INFORMATION WE COLLECT

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The information we collect depends on how an individual interacts with Mrs. Orris PSEA and which services are requested or purchased.

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We may collect the following categories of information:

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CONTACT AND IDENTIFICATION INFORMATION

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• Student, parent, guardian, or adult-client name;

• Email address, telephone number, and mailing address;

• Age, date of birth, grade level, graduation year, and school;

• Parent, guardian, family, counselor, or emergency contact information; and

• Preferred communication method and language.

• ACADEMIC AND EDUCATIONAL INFORMATION

• School name, grade level, graduation year, academic history, transcripts, courses, grades, GPA, and class rank;

• Standardized-testing plans, scores, and testing history;

• Academic interests, intended majors, career interests, and educational goals;

• Extracurricular activities, employment, service, leadership, honors, awards, and accomplishments;

• College, graduate-school, transfer, scholarship, and career lists;

• Application plans, deadlines, decisions, enrollment outcomes, and financial-aid or scholarship results;

• Resumes, activity lists, essays, personal statements, supplemental responses, portfolios, and application materials;

• Assignments, advising notes, meeting reports, recommendations, and progress information; and

• Other information voluntarily provided for educational advising.

 

APPLICATION AND PORTAL INFORMATION

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At the Student’s or parent’s request, a College Application Tracker may contain usernames and passwords for Common App and individual college application portals. This information is maintained as an organizational convenience for the Student and family within their designated shared folder.

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Mrs. Orris PSEA does not request or store passwords, authentication codes, security answers, or recovery codes for StudentAid.gov, FAFSA, CSS Profile, banking or financial accounts, ACT, SAT, College Board, or other testing accounts.

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PAYMENT AND TRANSACTION INFORMATION

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We may collect billing contact information, invoice information, purchased-service details, payment status, transaction dates, payment-plan information, and limited payment-method information supplied by the payment processor.

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Complete payment-card numbers and banking credentials are processed by Stripe or another authorized payment processor. Mrs. Orris PSEA does not directly receive or store complete payment-card numbers.

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COMMUNICATION AND SCHEDULING INFORMATION

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We may collect appointment details, calendar information, intake responses, emails, text messages, telephone notes, videoconference information, document comments, feedback, and other communications related to an inquiry or advising relationship.

 

NEWSLETTER AND MARKETING INFORMATION

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We may collect names, email addresses, roles, grade levels, school or organization information, language preferences, topics of interest, subscription preferences, and information concerning email opens, link clicks, and engagement.

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WEBSITE AND DEVICE INFORMATION

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When someone visits our website, we or our service providers may automatically collect information such as:

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• IP address;

• Browser and device type;

• Operating system;

• Referring website;

• Pages viewed;

• Approximate location derived from an IP address;

• Date, time, and duration of a visit;

• Links or buttons selected;

• Cookie and device identifiers; and

• Other diagnostic, security, analytics, or usage information.

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3. HOW WE COLLECT INFORMATION

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We may collect information:

• Directly from a Student, parent, guardian, adult Client, website visitor, or subscriber;

• Through forms, consultations, purchases, sessions, shared folders, assignments, and communications;

• From an individual authorized by the Student or Client;

• From schools, counselors, educators, or other organizations when properly authorized or legally permitted;

• From Stripe, Wix, Calendly, Google, Zoom, email providers, and other service providers;

• Through cookies, pixels, analytics tools, and similar technologies; and

• From publicly available educational, institutional, professional, or social-media sources when relevant to a requested service.

 

Clients and Students should provide only information that is accurate, relevant, and authorized for them to share.

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4. HOW WE USE INFORMATION

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Mrs. Orris PSEA may use personal information to:

• Respond to inquiries and consultation requests;

• Determine whether a requested service is appropriate;

• Create and administer a Client relationship;

• Provide educational advising, coaching, research, recommendations, document review, and feedback;

• Prepare assignments, College Application Trackers, meeting reports, timelines, and planning materials;

• Communicate with Clients, Students, parents, and authorized individuals;

• Schedule and conduct appointments;

• Process payments, invoices, and monthly payment plans;

• Maintain advising, transaction, and business records;

• Send requested newsletters, updates, and educational information;

• Personalize communications based on grade level, role, interests, or preferences;

• Improve our website, services, resources, communications, and business operations;

• Monitor website performance, engagement, and marketing effectiveness;

• Detect and prevent fraud, misuse, security incidents, or unlawful activity;

• Enforce our Terms of Service and other agreements;

• Establish, exercise, or defend legal claims; and

• Comply with legal, tax, accounting, insurance, contractual, and professional obligations.

 

We will not use personal information for a materially different purpose without appropriate notice or authorization when required by law.

 

5. STUDENT PRIVACY AND FERPA-ALIGNED PRACTICES

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Mrs. Orris PSEA is an independent educational advising practice and is not itself a school or educational institution. However, we follow student-privacy and confidentiality practices consistent with the principles of the Family Educational Rights and Privacy Act (“FERPA”) when handling student educational information.

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When Mrs. Orris PSEA receives education records while performing services for a school, educational institution, or other FERPA-covered organization, those records will be handled according to the applicable agreement, authorized purpose, and legal requirements governing their use and disclosure.

 

When a Student is under 18, a parent or legal guardian may receive access to advising records, meeting reports, shared folders, assignments, and service-related communications.

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When a Student turns 18, or attends a post-secondary institution at any age, privacy rights associated with education records generally transfer to the Student under FERPA. Consistent with those principles, Mrs. Orris PSEA may require an adult or post-secondary Student’s authorization before sharing advising records, shared files, meeting information, or communications with a parent, family member, employer, or other third party.

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Payment for an adult Student’s services does not automatically give the Purchaser access to the Student’s confidential advising information.

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6. SHARED FOLDERS, APPLICATION TRACKERS AND CREDENTIALS

 

Mrs. Orris PSEA may create a shared Google Drive folder or College Application Tracker for a Student and family. Access may be provided to the Student, Purchaser, parent, legal guardian, or another individual authorized by the Client or Student.

 

At the Student’s or parent’s request, Common App and individual college-portal credentials may be recorded in the College Application Tracker. The Student and family authorize Mrs. Orris PSEA to maintain this information and remain responsible for the security and proper use of each account.

 

Credentials will not be used by Mrs. Orris PSEA to access an account without the Student’s or parent’s knowledge and authorization.

 

The Student remains responsible for reviewing and personally submitting all applications, certifications, attestations, enrollment forms, and official materials.

 

Clients are responsible for protecting access to their email accounts, shared folders, documents, and devices. They should promptly notify Mrs. Orris PSEA if they believe a shared folder, document, account, or credential has been accessed without authorization.

 

7. PAYMENT PROCESSING

 

Payments may be processed through Stripe or another authorized payment processor.

 

Payment processors may collect the Client’s name, billing address, email address, telephone number, payment-card information, banking information, device information, and transaction details according to their own terms and privacy policies.

 

Mrs. Orris PSEA generally receives transaction confirmations, limited payment-method details, payment status, billing contact information, and information needed to manage invoices or payment plans. We do not directly receive or store complete payment-card numbers.

 

8. ARTIFICIAL INTELLIGENCE-ASSISTED TOOLS

 

Mrs. Orris PSEA may use artificial intelligence-assisted tools, including ChatGPT and Claude, depending on the nature of an assignment or service.

 

These tools may support research, brainstorming, organization, drafting, editing, summarization, curriculum development, quality review, and other administrative or educational tasks.

 

AI-assisted tools support—but do not replace—the professional judgment, personal advising, and human review provided by Mrs. Orris PSEA. AI-generated material may contain errors, omissions, outdated information, or inaccurate conclusions. AI-assisted work is reviewed and, when appropriate, revised before being provided to a Client or Student.

 

Depending on the assignment, information processed through an AI-assisted tool may include portions of academic resumes, activity descriptions, essays, application materials, or other educational information. Mrs. Orris PSEA will use reasonable care to limit the information provided to what is relevant for the task.

 

We will not intentionally submit Social Security numbers, complete financial-account numbers, payment-card information, StudentAid.gov credentials, authentication codes, medical records, or similarly sensitive information to an AI-assisted tool.

 

Information submitted to an AI provider may be processed according to that provider’s terms, privacy policy, account settings, security practices, and data-retention rules.

 

A Client or adult Student with a specific concern about the use of AI involving their information may contact Mrs. Orris PSEA in writing to discuss available limitations or alternatives.

 

9. COOKIES, ANALYTICS AND TRACKING TECHNOLOGIES

 

Our website is hosted through Wix and uses cookies, pixels, scripts, local-storage technologies, and similar tools to operate the website, remember preferences, maintain security, understand website use, and evaluate communications or marketing.

 

Our website currently uses or may use:

• Wix website, analytics, security, and operational technologies;

• Meta/Facebook Pixel;

• Google Reviews or related website components;

• Email engagement technologies; and

• Other necessary, functional, analytics, or marketing technologies.

 

These technologies may collect IP addresses, device and browser information, page views, website interactions, referring pages, approximate location, cookie identifiers, and similar usage information.

 

The Meta/Facebook Pixel may allow Meta to receive information about a visitor’s device and interactions with our website. Meta processes this information according to its own privacy terms and account settings.

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Website visitors may manage certain cookies through an available cookie-consent tool, browser settings, device settings, or applicable provider controls. Blocking cookies may affect the operation of certain website features.

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Browser-based “Do Not Track” signals are not interpreted consistently across the industry. We respond to legally required browser-based opt-out preference signals when applicable and technically supported.

 

10. HOW WE DISCLOSE INFORMATION

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Mrs. Orris PSEA does not sell personal information for monetary payment.

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We may disclose personal information:

• To the Student, Client, parent, guardian, or another authorized person;

• To Wix, Stripe, Google, Calendly, Zoom, email providers, cloud-storage providers, AI providers, analytics providers, and other companies supporting our services and operations;

• To accountants, attorneys, insurers, consultants, or professional advisors;

• To schools, colleges, universities, application platforms, scholarship providers, or other organizations when authorized by the Client or Student;

• To comply with a subpoena, court order, law, regulation, or legal process;

• To protect the rights, property, accounts, systems, or safety of Mrs. Orris PSEA, a Client, a Student, or another person;

• To investigate suspected fraud, security incidents, unlawful activity, or violations of our Terms; or

• In connection with a lawful business transfer, reorganization, merger, sale, or succession, subject to applicable privacy obligations.

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We do not rent email lists or disclose personal information to unrelated third parties for their independent direct-mail or email-marketing campaigns.

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Some analytics and advertising technologies, including Meta Pixel, may be considered “sharing,” “targeted advertising,” or a similar regulated activity under certain state privacy laws. Individuals may contact us to ask about available opt-out options.

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11. NEWSLETTERS AND MARKETING COMMUNICATIONS

 

Individuals may voluntarily subscribe to newsletters and educational updates.

 

Marketing emails may contain technologies that report whether a message was opened or a link was selected. We may use this information to evaluate engagement and improve our communications.

 

Subscribers may opt out at any time by:

• Selecting the unsubscribe link included in an email; or

• Contacting mrs.orrispsea@gmail.com with the email address to be removed.

 

Unsubscribing from marketing communications does not prevent us from sending necessary service-related communications, including appointment notices, payment information, document feedback, or messages concerning an active Client relationship.

 

We may retain limited suppression-list information to ensure that an unsubscribe request continues to be honored.

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12. DATA RETENTION

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Advising records and shared files are generally retained for three years after the applicable services end.

Different information may be retained for a shorter or longer period when reasonably necessary to:

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• Provide or complete the purchased services;

• Maintain transaction, payment, tax, accounting, and business records;

• Enforce an agreement;

• Resolve a dispute;

• Establish, exercise, or defend legal claims;

• Maintain security and fraud-prevention records;

• Honor communication preferences; or

• Comply with legal, insurance, contractual, or professional obligations.

 

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

 

Information contained in system backups may remain until the applicable backup is overwritten or deleted through the ordinary backup cycle.

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Clients should download any materials they wish to retain before their shared-folder access ends or the applicable records are deleted.

 

13. DATA SECURITY

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Mrs. Orris PSEA uses reasonable administrative, organizational, and technological measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

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These measures may include access controls, password protection, account authentication, limited folder permissions, software updates, secure payment processing, and the use of established technology providers.

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No method of internet transmission, email communication, cloud storage, or electronic processing is completely secure. Absolute security cannot be guaranteed.

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If we become aware of a data-security incident affecting personal information, we will investigate and provide legally required notices when applicable.

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14. PRIVACY RIGHTS AND CHOICES

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Depending on the individual’s location and applicable law, a person may have the right to request:

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• Confirmation of whether we maintain their personal information;

• Access to certain personal information;

• Correction of inaccurate information;

• Deletion of certain information;

• A copy of certain information in a portable format;

• Withdrawal of consent when processing is based on consent;

• An opt-out from certain targeted-advertising or data-sharing activities; or

• Review of a decision concerning a privacy request.

 

These rights are not absolute. We may retain information when reasonably necessary to complete services, maintain payment or business records, protect security, comply with law, enforce agreements, or establish or defend legal claims.

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A privacy request may be submitted to mrs.orrispsea@gmail.com with the subject line “Privacy Request.”

The request should identify the person making the request and describe the information or action requested. We may take reasonable steps to verify the requestor’s identity and authority before providing, correcting, or deleting information.

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A parent or legal guardian may submit a request concerning a minor Student. An adult Student may be required to authorize a parent or other person to submit a request on the Student’s behalf.

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We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

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15. CHILDREN’S PRIVACY

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Our educational-advising services may serve Students in grades 6–12, but children under 13 may not independently submit forms, subscribe to communications, create accounts, purchase services, or provide personal information through our website or service platforms.

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A parent or legal guardian must provide the information, purchase or authorize the services, and consent to the child’s participation.

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If we learn that personal information was collected online directly from a child under 13 without appropriate parental authorization, we will take reasonable steps to delete it or obtain the required authorization.

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A parent or legal guardian may contact us to request access to, correction of, or deletion of personal information concerning their child, subject to applicable legal and record-retention requirements.

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16. THIRD-PARTY WEBSITES AND SERVICES

Our website, communications, and advising materials may contain links to colleges, universities, application platforms, testing organizations, scholarship providers, financial-aid services, social-media platforms, and other third-party websites.

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Mrs. Orris PSEA does not control the privacy, security, accessibility, accuracy, or data practices of those third parties. Visiting or using a third-party service is subject to that provider’s terms and privacy policy.

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Clients and Students should review the privacy practices of any third-party platform before creating an account or submitting personal information.

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17. UNITED STATES PROCESSING AND INTERNATIONAL CLIENTS

Mrs. Orris PSEA is based in the United States, with operations associated with Florida and Puerto Rico.

 

Personal information may be processed and stored in the United States or in other locations where our service providers operate. Privacy and data-protection laws in those locations may differ from the laws of an individual’s state, territory, province, or country.

 

By using our services or submitting information, individuals understand that their information may be processed in the United States, subject to applicable legal requirements.

 

18. CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

 

The effective date and last-updated date at the beginning of this page identify the current version.

 

Material changes may be communicated through the website, email, a shared folder, or another reasonable method when appropriate or legally required.

 

Continued use of our website or services after an updated policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by law.

 

19. CONTACT INFORMATION

 

Questions, concerns, or requests concerning this Privacy Policy or our handling of personal information may be directed to:

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Mrs. Orris Post-Secondary Education Advising, LLC
Email: mrs.orrispsea@gmail.com
Telephone: (954) 551-0156
Website: www.orrispsea.com